In November 2011
I wrote about predictions for the CIO. Because I did not want to stop at 10,
the post had 11 predictions. This year I did not create a list of predictions
or a wish list for Santa CEO/CFO to fulfil. I also gave it a decent amount of
time coming to end of February thus 16 months have elapsed; now looking at the
list, its efficacy and applicability to the current year and beyond, I realize
that the world at large for the CIO has changed but not changed. So here’s the
list and current scenario.
1. CIOs globally will continue to be challenged on operating budgets.
Capital investments will become relatively easier; operating expenses will need
to be controlled very tightly.
Talking
to many CIOs and CFOs in the last two months, this remains reality almost in
its permanency
2. BITA (Business IT Alignment) will fall off the priority list for
many as it will no longer be an issue. Business will acknowledge IT contribution
and will work with IT to plan business goals. There will be no separate IT
goals.
This
shift was also acknowledged this year by the premier IT research company and
validated by CIOs
3. Attrition will not be the problem, retention will be; with economic
and political uncertainty, staff will hang on to their respective jobs. CIOs
will have to take some hard decisions.
This
trend is beginning to become a worry for a few CIOs; in the last 6 months there
were many IT staff that were hit and were looking for opportunities.
4. Clouds will be the first choice for deploying apps for the mobile
workforce. The rest will continue to access applications behind the firewall.
Hybrid clouds will remain experimental as CIOs figure out that it really does
not save money. CIOs will no longer build data centres.
Reality
is quite close to this; I have yet to see core apps moving off. ROI has eluded
everyone thus far
5. Lead by Consumerization, mobile devices will be out of IT control
(for good) and the personal device will find a way to get inside; resisting
CIOs will have to provide equivalent additional device, which eventually the
Business will turn down. Managing multiple screens will become a pain for the
Executive who will challenge IT to make it simpler. The phone as a corporate
device will thus be replaced by the tablet over the next 2 years.
Tablets
are making inroads especially with Win 8 stability curve round the corner.
Everyone has 2-3 devices today with one of them rarely used but toted along
nonetheless
6. CIOs will or be forced to challenge the cost of sustaining big ERP
(licenses, support, etc.) as it keeps growing; alternate support vendors will
gain market share. Usage will shift out from the office to using marketplace
supplied micro-apps thereby challenging the existence of big ERP in 5 years.
Now
this is one that I was really hoping would begin to help the CIO. So far no
luck though
7. Social media fatigue will set in and even marketing teams will be
asked to create ROI for expenses and investments on such initiatives. CIOs will
need to manage expectations around social analytics while Consultants will
thrive with maturity models and make loads of money.
Consultants
did make money; the declining interest is evident though attention is shifting
to another hyped technology below.
8. The CIO will continue to be tasked with managing information
security with the CISO reporting into him/her. A few cloud bursts (cloud
security breaches) will make matters worse before things settle down over 2013
and beyond.
Well,
security breaches are becoming business as usual; uptime has been a bigger
headache. So the CISO continues to live in the shadow of the CIO
9. Big Data will remain high on hype with vendors pushing and CIOs
scratching their heads if it really gives the benefits promised.
Flowing
from social media, the mushrooming industry is riding the hype curve while
everyone is wondering if it is a key looking for a lock
10. Custom development of solutions will wane with ocean of micro-apps
promising to enable business processes as effectively. At the same time
appliances will replace generic hardware.
Custom
solutions are slowing down though the micro-app has not replaced it as yet.
Appliances are yet to get the required attention
11. Many CIOs and research analysts will not agree many with the above
points.
When
I published this list, many did disagree and some acknowledged it. This year I
think I will stick to this for now.
P.S. This post appears to have some issues when opened in Internet Explorer; so please take the trouble to view in other browsers. If anyone knows how to solve this, send me a comment
P.S. This post appears to have some issues when opened in Internet Explorer; so please take the trouble to view in other browsers. If anyone knows how to solve this, send me a comment
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