“We are sorry Sir, we are unable
to accept your order; thank you for calling your favorite dining place”. I am sure you have also received or read some
of the messages floating around on social media where the protagonist is unable
to order his favorite pizza or pasta or whatever dish you may want to imagine.
He is repeatedly denied his request to quench his craving with inferences about
his cholesterol or past illness or health insurance coverage; you can imagine
the rest as it would probably pan out for the majority of us.
The situation is not too far in the future ! In an interconnected world,
combination of personal, medical, social, financial and professional data
creates new possibilities of analytical correlations that can be used or
misused depending on how you look at the situation. Connected netizens fill in
void hours in their lives on multiple devices through the day with status
updates, browsing for information or clarifications on something that they are
unable to comprehend. They leave behind a trail that can be picked up.
We already see this happening with targeted advertisements across
various sites depending on our browsing behavior. Would you turn off cookies or
stop accessing popular search engines from your mobile ? What about all the
apps on the smartphone ? Some nifty utilities that make life so much easier;
finding great restaurants, booking tables, looking up flight schedule or delay.
Can these apps pry at other data on your smartphones or the remnants of bread
crumbs and widgets start snooping around your laptop or tablet ?
I get this weird feeling when advertisements remind me of my visits to
some websites like someone has been looking over my shoulder spying on me all
along in my public and private moments. So I decided to confuse the intruders by
randomly checking for exotic locations which I would never visit or check out
merchandise that most sane people would shudder to buy. The trail it created
led the crawlies on a red herring trail. I felt elated as if I had won a major
war by thwarting the evil shenanigans in their quest to hound me.
Our dependence on technology is slowly and steadily shifting our thought
patterns and the way we think. Intuitively we reach out to query a term or
gather additional information adding to the vast amount of data we assimilate.
We also seek help for simple and complex problems or situations rarely exerting
our thinking prowess. I am not sure if this is good or bad, healthy or not,
this has become a way of life. The extreme dependence of the newer generation also
known as Digital Natives on technology is exciting and scary.
CIOs have struggled with BYOD getting entrenched across their
enterprises and made half-hearted attempts to rope in the rogues with Mobile
Device Management and other tools. But that is only part of the story; our
incessant need to be online across all our devices adds to the trail we leave
behind. Most of the providers have become our shadow with embedded trackers hiding
their intent in fine print over 30 pages of agreements which no one reads and
clicks “I Agree”. And guess what ? In most cases we don’t really care.
Every day we are flooded with huge amounts of quotes, stories, posts,
pictures, videos sent to us by people we know. No one knows the origin or
validity of the content we receive. Are we at the cusp of incremental
revolution nudged by technology that is controlled by few who are playing with
our decisions ? Are our cognitive behaviors are being shaped by some
manipulative story teller who is pulling at our heartstrings in ways unknown to
us ? Are we really in control of our actions and destiny anymore ?
The digitization of the world is an eventuality that cannot be wished
away. It is gaining momentum every day and encompassing every aspect of our
lives slowly and steadily. We are given choices on how we would like to engage
with technology but peer pressure breaks down resistance quickly. I wonder if I
have a mind of my own as I keep going back to technology to assist me with
every step I take. As a kid I read the Orwellian tale about Big Brother
watching me; I think the future has arrived stealthily without telling us !
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