Showing posts with label Digital Vacation. Show all posts
Showing posts with label Digital Vacation. Show all posts

Monday, July 17, 2017

On Vacation, does the Company miss the Employee more or Employee miss the company ?

It was a long overdue vacation after having put in almost three years of relentless effort towards the digital transformation of the company, the fruits were visible. It was a much deserved vacation, as his manager told him packing him off for a couple of weeks. He was anxious as he planned his sojourn, worried a bit, what if things fell apart or an exception brought down the system or impacted the business. He feebly voiced his concerns to his team, who reassured him of full support during his leave of absence.

His family was delighted and off they went to their long pending and promised vacation; on his part he packed his work gear hoping to stay in touch with the team and his customers, ready to intervene should anything require his attention. Days passed by uneventfully as he frequently checked his email and messages – they revealed nothing untoward. Unable to control his anxiety, he called his trusted lieutenant; he was surprised to hear that there indeed had been some issues, which the team resolved but did not disturb him.

In another part of the world a slightly different situation played itself out; the CXO was going off for his scheduled bi-annual vacation, something he never missed. Every six months he took off with family, at times to locations that had no modern amenities like internet access or cellphone network. His coordinates were always known and in case of an emergency, he could be contacted; the occasion never occurred as nothing was seen as so critical that required his intervention or could not wait until his return.

Credit to him, he had built an able and professional team that did not require their leader to keep the company running. Without exception they were empowered to take decisions which they did and sought validation at a later date upon his return. Until this time, when his Assistant frantically contacted him breaking the golden rule only to be greeted by a crisp response on why she bothered to disturb his R&R (Rest & Recreation/Rest & Relaxation, a military term now used by the corporate world for senior executive leaves).

In both cases the company continued to function with insignificant disruption by events that unfolded during the respective absences. It would be false to say that they were not missed, but the organizations had the resilience to continue to operate. The differences quite stark between the two corporate high achievers, the first could not disconnect from his work and the second could create a clean break. As a matter of record, they were both equally loved and respected by their team, peers, bosses and their customers.

Was the first leader insecure or did not trust the team to manage the operations effectively ? Did he feel the lack of control during his absence cut out from the day to day hullabaloo and fighting crisis like situations ? Had he got addicted to the adrenaline rush and importance was making his life miserable ? It was a matter of prioritization between work and life; he had lived through his career focused only on getting results in his professional life, which he did get with movement up the corporate ladder quicker than others.

The latter case was about confidence, conviction, delegation, and a firm belief that that the best course is to work hard with clearly demarcated lines between work and family. His rise through the ranks was equally fast and the future looked bright with more to come; he had consciously worked to balance his corporate commitments with the time spent with his family. He was unwilling to compromise this while proving the cynics wrong that such an attitude will adversely impact career growth and opportunities.

Enterprises demonstrate and have resilience far higher than individuals believe in their belief of self-importance to their role, responsibility and impact to the company. People come and go, planned and abruptly, at times fired, and in all cases they do leave a gap; the company self-heals and moves on irrespective of hierarchy, location, position of power, there are others who fill in. With time some leave their mark – to be remembered for the legacy they leave behind – positive or negative, the others fade into oblivion.

It is up to every individual to decide how we react to incidences, what we portray ourselves as, dependencies we build at workplace, work in a team and manage one in our professional lives. We also determine how we present ourselves to our families, friends and society; our identity unfolds in many ways though we are largely known by our professional identities. The work-life balance is no longer an enigma, it is a moving target which keeps shifting; there is no right or wrong or benchmark to follow, it’s a mirage !

Monday, June 01, 2015

I need a Digital Vacation

A popular B2C eCommerce marketplace announced that it will shut down the website and engage customers only on the mobile phone; the news had everyone wondering about the wisdom behind such a move. Various views prevailed on the trigger towards this unusual step; speculations did not stop despite press releases that outlined the rationale behind the move. Everyone watched with abated breath when D-day arrived; a few days later a small dip in traffic and revenue was reported with an optimistic view that they will bounce back.

It is published statistics that number of smartphones is increasing globally; the personal device is also becoming the primary means to access Internet, browse, check email, communicate, socialize, and do some personal and official work. Phones are also getting smarter, larger, with higher compute capacity now beginning to rival computers of a not too distant past, offer reasonable mobile storage and increasingly better cameras. Conventional wisdom says that mobile is and will remain the primary device of choice.

Then the latest hype and hoopla is around wearable technology; it all started with glasses (the kind you wear on the eyes) mimicking some of the futuristic movies of the 90s depicting humanoids with special powers. Next came fitness bands which offered alternative ways to view limited information while they monitored body vital functions; these were followed by smart watches wanting to change the way you consume information. Seesawing between screen sizes, each device competed for attention by offering notifications of all types (see Divergence is …).

Did I forget tablets which now masquerade as mini-laptops or phablets that disguise themselves as big sized phones or handy sized tablets ? Crossovers of all types have attempted to bridge a perceived gap until they either became the standard or irrelevant. Case in point as an example, laptops with touchscreens or tablets with keyboards competing for bag space. Depending on need and at times driven by corporate policy, there are cases where both have won and coexist as personal and work device.

Are we obsessed about staying connected or is technology pressurizing us into compulsive behaviour for the next notification or alert. Who benefits from connected devices and alarms that keep us on our toes ? Is our life changing for the better or worse with guiding forces that we no longer control ? From a closed society that valued privacy we have moved to an open world where almost everyone has access to life events that we decided to share and then exercise control on who can see them forgetting that it has been cataloged for data mining !

Coming back to the Thing that could/will be the primary information creation and consumption device(s), it is quite likely and highly probable that contextually there will be separation. We will have the choice on how we would like consume; willingly or inadvertently we will be broadcasting data into the servers of service providers, marketers, and feed analytical engines through the various Things that on or off us will monitor what we are up to in our lives and the feedback mechanism will to nudge our choices subconsciously.

Information consumption shall extend beyond visual interactions to encompass auditory as well as kinaesthetic experience. I think the phone as we know it today will probably retain a large share while other form factors (may be integrated into the phone or discrete) will complete the experience. Change contextually will be driven by where we are, what we are doing, who are we with, time of the day, at work or home or leisure, traveling or stationary, and finally personal choice based on peer influence and personal comfort.

There will also be forced or chosen moments of disconnected bliss (let’s call it Digital Vacation) until withdrawal symptoms give way to the craving or we time out the detached life. Extreme cases would undergo Digital detoxification camps and participate in support groups (not digitally but in person) and be monitored actively ironically by digital devices. Does this situation sound too dramatic, hypothetical or out of science fiction ? Well I believe that the future is already here for some while others will catch up sooner than later.

Blessed would be a few who can at will detach themselves and have no impact on professional or personal life.