Research Analysts from the industry keep
finding excuses to put the CIO down; I have no idea which set of CIOs are on
their panel or the ones they interview or poll for various reports that they
publish. The data is not available to the audience who may want to challenge
the conclusions. These reports almost always end up portraying the CIO in
negative light. The effect that these “respected” industry analysts have on me
is similar to the red flag in front of a bull and I end up taking the bait
almost every time.
The CIOs role is going to disappear; the
CIO now has to depend on the CFO for approval of every spend or investment; the
CMO is taking away a significant part of the IT budget; the future of the CIO
is uncertain; the CIO has not evolved to becoming a business leader; the CIO
cannot become the CEO; the CIO rarely gets a place on the management table; the
CIO is being relegated to the back office; the CIO needs to give up being a
hardware hugging IT manager. You get the point, I got high blood pressure !
In a recent conversation with one such
analyst, he joked with the gathered CIOs that they seem to be getting
themselves a new meaning to the acronym; he started describing his recent
encounter where the CIOs were mortally afraid of letting go their
infrastructure (hardware hugging CIOs to use his words). Maybe he made it up,
maybe it was true, we couldn’t fathom, a few CIOs surrounding him were red and
pink, waiting for someone to challenge him. Questioning did not reveal their
location, industry or size of company.
Rechristening the CIO as Chief Insecure
Officer, he stated that the CIO in the changing environment should be worried
about his/her existence in the future. With the cloud becoming pervasive, the
purchase power stands diminished; the licensing is being discussed with
business teams he postulated. The CIO has to keep things running he concluded.
My reality being different also echoed by most that I know, there was a clear
disconnect to his qualified remarks.
What causes this situation ? I believe that
it is due to the fact that many CIOs are unable to discuss specifics of the
initiatives they are driving for confidentiality reasons. That would be giving
away the strategies driving business or profitability growth which would be
counterproductive with competitive advantage being lost. It is also that most
companies have stringent norms on who speaks to press and the level of
disclosure allowed. Whatever the reason the analysts infer what is convenient
for them and what makes headlines.
Is it time to unshackle the CIO to provide
a better understanding of their contributions and their leadership ? The
marquee CIOs have been empowered by their enterprises and they are making
headlines with case studies and speaking in various forums. That does not
necessarily imply that the rest are not contributing albeit silently. Either
way it is time to stand up and not be cowered by the statistical data thrown at
us by the industry analysts.
There may be regional and industry imposed
differences across geographies on the role of the CIO; those pale on the face
of the fact that almost every company today draws its operational and strategic
advantage on the foundation of IT. The critics will attempt to undermine the
borderline cases and sometimes also cast aspersions on the better ones; the CIO
has a choice to take them as distractions or be influenced by them. Go ahead
and make your choices and carry on the great work that only you can.
P.S. I just received the E&Y DNA of the CIO report, and that is another story for another time. Keep watching !
Cant deny the affinity to created infrastructure. Its falling in love with one's creation. There are quiet a few who are blinded by this love. As we move on, a lot of enterprise IT assets will be available in a more granular fashion for consumption giving advantages on time to market and pay as you go models. While there always be nay sayers, there will also be one of us who will probably show a way to embrace all that is happening and evolve. Maybe we all will learn from those examples. Having scanned the landscape last one year, most of the outlined points in the E&Y DNA report is very true.
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